Payment terms

Seller and support

Semen Gorchavkov, an individual based in Poland. Contact: @semgor on Telegram.

What Paid includes

Roko tracks assets entered by the user and provides configurable market alerts. Paid currently allows up to 10 active portfolios and 50 active alerts, with priority Telegram delivery. The alert check interval is 5 minutes. History and CSV export are also included in Free.

Priority delivery is relative to the standard queue. It does not guarantee an immediate message. Quotes may be delayed or unavailable; alerts depend on suitable data, the delivery queue and Telegram.

Price, period and automatic renewal

Payment is in Telegram Stars (XTR). The default offer is 250 Stars every 30 days. A restricted test offer may cost 1 Star. The amount applicable to your order is shown before payment in Roko and in the Telegram invoice.

The subscription renews automatically every 30 days at the amount accepted for that subscription until renewal is canceled. Changing the price of new orders does not change an existing subscription. Roko does not promise a fixed price for acquiring Stars in any fiat currency.

When access begins

Paid access begins after Telegram confirms the payment to Roko. A client-side payment screen alone is not confirmation. Each confirmed payment grants its recorded subscription period.

A manual Paid grant is an independent source of access. Its remaining time is not added to a purchased period. There is no trial included in this offer.

Canceling renewal

You can cancel automatic renewal in the subscription settings in Roko or through Telegram’s subscription controls. Cancellation preserves access until the end of the paid period. If the result is not yet confirmed, check the status or contact support.

A refund and cancellation of future renewal are separate actions. When requesting a refund, also cancel renewal or ask support for help so that no unwanted future charge occurs.

Full refunds within 14 days

You may request a full refund of any subscription charge within 14 days after that charge, without giving a reason. This voluntary policy covers both the first payment and subsequent automatic renewals. The date we receive your request determines whether it was submitted in time.

Contact @semgor on Telegram with the date of the charge and, if available, the Telegram payment receipt or transaction identifier. Do not send passwords, access tokens or portfolio contents. We return the Stars paid for the specific transaction, rather than a fiat amount spent acquiring Stars.

Once the refund is confirmed, access provided by that payment ends. Other valid purchased periods and manual grants remain independent. Your portfolios and recorded history are not deleted by the refund.

This voluntary policy does not limit mandatory consumer rights, including rights relating to withdrawal, non-conforming services or remedies outside the voluntary 14-day period. Using Paid does not by itself waive those rights.

When paid access expires

The account returns to Free when no valid Paid basis remains. Existing portfolios and history are retained. Free permits new portfolios within its one-portfolio limit and new positions in the selected main portfolio. Existing additional portfolios remain accessible and their existing positions remain editable. Up to three active alerts are available. Extra portfolios can be merged into the selected portfolio, and extra alerts may be paused by the plan limit.

Support and future changes

Semen Gorchavkov handles payment questions and refund requests through @semgor. Telegram support does not handle purchases from Roko. The bot’s /paysupport command points to the configured payment support contact once payment delivery is enabled.

Changes to seller information or the offer will be published in a new version for future purchases. Previously accepted conditions are not silently rewritten. A change of seller does not by itself remove obligations arising from earlier purchases.